Welcome to LullaBear (“we”, “our”, “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from lullabear.store (the “Site”).

1. Information We Collect

When you visit our Site, we collect certain information to ensure a smooth shopping experience and to improve our services.

a) Device Information

Examples: IP address, browser type, time zone, cookies, pages viewed, and how you interact with the site.

Purpose: To display the website correctly, analyze usage, and optimize your experience.

Source: Automatically collected through cookies, tags, or similar technologies.

Shared with: Shopify (our store platform provider) and analytics tools such as Google Analytics.

b) Order Information

Examples: Name, billing and shipping address, payment details, email, and phone number.

Purpose: To process your order, manage payments, arrange delivery, and provide support or updates.

Source: Provided directly by you during checkout.

Shared with: Shopify, payment processors, and shipping partners.

c) Customer Support

Examples: Name, email, or other details you provide when contacting us.

Purpose: To assist with inquiries and provide customer service.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchases

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Provide customer support

• Send marketing emails (only if you have subscribed)

3. Sharing Personal Information

We only share your data when necessary to provide our services:

• Shopify powers our online store. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy

• Service providers such as payment gateways, shipping carriers, and analytics partners help us operate the store.

• Legal requirements: We may share information if required by law or to protect our rights.

We do not sell your personal information.

4. Cookies

Cookies help us remember your preferences and improve your browsing experience. They allow us to track what products you view, remember your cart, and analyze site performance.

You can choose to disable cookies in your browser settings, but some parts of our website may not function properly.

To learn more about cookies, visit www.allaboutcookies.org.

5. Minors

Our Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from minors.

If you believe your child has provided personal data, please contact us at privacy@lullabear.store to request deletion.

6. GDPR and Your Rights (for EU/EEA Residents)

If you are located in the European Economic Area (EEA), you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Object to data processing

• Request data transfer (portability)

To exercise your rights, contact us at privacy@lullabear.store.

7. Data Retention

We retain your information for as long as necessary to fulfill your order or as required by law.

If you would like us to delete your personal data, please contact us at any time.

8. Security

We use SSL encryption and trusted third-party processors to protect your data. While no online system is 100% secure, we continuously review and update our security practices to ensure your information remains protected.

9. Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: privacy@lullabear.store

LullaBear